Our products are shipped via Canada Post, UPS, CanPar, USPS or FedEx Ground,
depending on the size and weight. You have the option of selecting "Local
Pick-up" which is at no charge, at a location in the greater Smiths Falls
area. We are not a retail store, so we will meet you in a convenient location.
We reserve the right to hold or cancel a customer's order due to
unreasonable or unforeseen shipping costs. These instances occur when the
weight/dimension of and/or the destination of the shipment combine to create an
exorbitant potential shipping cost. We will work with the customer to find a
reasonable resolution if this issue arises as additional charges MAY be
All invoices and delivery notices will be from Liverpool Consulting Group Inc.
Bravepoint Kennels is a division of Liverpool Consulting Group Inc.