Shipping and Location Information
We no longer use Canada Post. They are over priced and irrelevant. Our products are shipped via CANPAR, UPS or Purolator Ground, depending on the size and weight. You have the option of selecting "Local Pick-up" which is at no charge, at a location in the greater Smiths Falls area. We are not a retail store, so we will meet you in a convenient location.
We reserve the right to hold or cancel a customer's order due to unreasonable or unforeseen shipping costs. These instances occur when the weight/dimension of and/or the destination of the shipment combine to create an exorbitant potential shipping cost. We will work with the customer to find a reasonable resolution if this issue arises as additional charges MAY be necessary.
All invoices and delivery notices will be from Liverpool Consulting Group Inc. Bravepoint Kennels is a division of Liverpool Consulting Group Inc.